Support

We're here to help

Common issues

Phone can't find server on local network

• Make sure both devices are on the same Wi-Fi network
• Check that the I Found It At server is running on your Mac
• Try restarting the server app
• Ensure your firewall allows incoming connections on the server port

Remote relay not connecting

• Verify your server is paired with the relay (check the admin dashboard)
• Make sure your Mac has an active internet connection
• The relay status indicator in the app should show "Connected"
• Try re-pairing: delete the pairing and scan the QR code again

Server not processing URLs

• Make sure your server software is up to date
• Check the server logs for errors (visible in the admin dashboard)
• Check that your Mac has sufficient disk space

Get help

The best way to get help is through GitHub:

• Open an issue for bugs or feature requests
• Start a discussion for questions or ideas

Contact

For private inquiries or account-related issues, email support@ifoundit.at.